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Help & Faqs

About Recast

What is a Recast user?

A Recast user is anyone who accesses content powered by Recast. Setting up a user account is free and easy to do. Content is purchased with Recast Credits, or ‘Credits’. Credits are Recast’s unique in-platform currency. Content is priced from just 1 Credit per minute (which is equal to 1p per minute). Credits can either be purchased or earned by sharing date, links to content or tasks like survey submissions set by brands.

Where in the world is Recast available to watch?

Recast is currently available in 90+ countries and territories and we’re expanding our global coverage regularly. For a full list click here.

Recast may be available in your country or territory but some content may not. Vendors have complete control over the distribution and availability of their media and may choose to geo restrict some content to specific countries and regions only.

If Recast isn’t currently available in your country, please do drop us a line using the contact us form to let us know where in the world you are. We’re working on making Recast globally available.

What is RecastPay?

The universal media wallet, offering everyone seamless access to any form of media, whilst generating new and scalable revenue to support media owners.

Is Recast free to join?

Yes, it’s free for users to have a RecastPay Wallet. Content is available on a PPV basis and purchased with Recast Credits, or ‘Credits’. Credits are Recast’s unique currency. Content is priced from just 1 Credit (which is equal to 1p). Credits can either be purchased or earned by sharing videos or data.

How do I join?

Joining Recast is easy to do and totally free. Simply click ‘join’, above the content you're looking to access.

Then input some basic details or use your Facebook or Google login, we’ll send you a verification code via email to check you’re not a bot and that’s it – you’re in and can start accessing subscription-free content right away.

Complete your Data Profile and you’ll be rewarded with an additional 10 Credits.

Users Help

Available countries

For a list of countries that Recast is currently available in, click here.

Can I watch Recast on my TV?

Yes! You can watch Recast content on your TV either by connecting your laptop via a cable to your TV, using Google Chromecast or Apple Airplay.

Can I still watch content via Recast if I travel abroad?

If Recast is available in the country you’re traveling to, you can watch. For a full list of available countries click here:

Can I cash out my Recast Credits?

Recast Credits are not refundable for cash equivalent. However if you feel you have made a deposit in error, please contact us on customerservice@recast.tv and one of our team will be happy to assist.

Vendors Help

How do I start using Recast?

If you’re interested in becoming a Vendor and using Recast to monetise your media, just click on ‘Book a demo' or email us at commercial@recast.tv - one of our team will get back to you within 48 hours.

For Vendor support guides, click here.